Founding partners · limited release
- ApplyTell us about your operation with the form on this page.
- We reply within one business dayA short conversation to confirm fit and plan your onboarding.
- Free 30-day pilotUp to 50 endpoints, with guided onboarding and a product walkthrough. Nothing to pay unless you continue.
- $3.60 per endpoint for 12 months40% off list price with the rate locked. Month-to-month, unlimited technicians, no onboarding fee.
Command has been in daily use for over a year at our founders’ MSSP, a separate company.
In return, we ask for regular feedback that shapes the roadmap and, if Command works for you, a case study. Still in a contract elsewhere? You get up to 3 months of Command free while it runs out.
Prefer a guided tour first? Book a demo.
Application received
We'll reply within one business day to confirm fit and plan your free pilot.
Questions about the founding partner program
What do founding partners get?
Everything in the one Command plan, including the service desk, projects, RMM, Sentry EDR, Web Protection (DNS filtering), Microsoft 365 management, IT documentation with the credential vault, and Response Ops. Accord, the billing and finance product for owners, comes at no extra charge.
Is Command generally available?
Not yet. Command is in limited release: we onboard a small number of MSPs at a time as founding partners. Founding partners get the free pilot, then 40% off ($3.60 per endpoint) for 12 months with the rate locked, in exchange for regular feedback and, if it works for you, a case study.
What does it cost after the pilot?
$3.60 per endpoint a month for 12 months: 40% off the $6 list price, with the rate locked. Billing is month-to-month, technicians are unlimited, and there is no onboarding fee. Paid plans start at 50 endpoints.
What counts as an endpoint?
A device running the Command agent. Windows is fully supported; macOS and Linux agents are available with fewer capabilities. Technicians, clients, and Microsoft 365 users are not billed.
Can you help us move off the tools we use today?
Yes. Migration help comes with every plan, along with free guided onboarding.
I am still in a contract with another vendor. Do I pay twice?
Not for long. While your existing contracts run out, you get up to 3 months of Command free.
How are client credentials protected?
Client credentials sit in a separate vault, not in a document field, encrypted with AES-256 and a key per client. Every reveal is audited. The IT documentation page shows how the vault works.
How is AI billed?
Bring your own provider: connect your own Anthropic (Claude), OpenAI, Google, or self-hosted model. Your key is stored encrypted, and you pay your provider directly. We charge nothing for AI.